Key Takeaways
BPA is the Umbrella: Business Process Analysis is a comprehensive approach that looks at ALL aspects of how work gets done - people, technology, workflows, communication, and organizational structure.
Six Sigma is the Precision Tool: Six Sigma focuses specifically on reducing variation and defects through statistical analysis. It's one methodology within the broader BPA toolkit.
When to Use BPA: When you need to understand the big picture, redesign workflows, implement new technology, or address organizational issues. Think transformation and redesign.
When to Use Six Sigma: When you have a specific quality problem, need to reduce defects, or want to minimize process variation. Think precision and consistency.