Section One
Strategy, Products & Capacity
What should we make? How much can we make? Is this project worth doing?
Ch 1-2: Strategy
Ch 3: Product Design
Ch 4: Projects
Ch 5: Capacity
Ch 6: Learning Curves
Career Paths
Project Manager
Strategy Analyst
Product Manager
Companies
Apple
Tesla
SpaceX
Section Two
Manufacturing & Service Processes
How do we actually make it? Where do bottlenecks hide? How do we ensure quality?
Ch 7: Manufacturing
Ch 8: Layout
Ch 9: Services
Ch 10: Waiting Lines
Ch 11: Process Analysis
Ch 12-13: Quality & SPC
Career Paths
Quality Manager
Process Engineer
Six Sigma Black Belt
Companies
Toyota
Starbucks
Mayo Clinic
Section Three
Supply Chain Processes
Where do materials come from? How do we move goods efficiently? How do we cut waste?
Ch 14: Lean
Ch 15: Logistics
Ch 16: Global Sourcing
Career Paths
Sourcing Manager
Logistics Analyst
Lean Consultant
Companies
Amazon
Walmart
FedEx
Section Four
Supply & Demand Planning
How much will customers want? When should we order? How do we balance supply and demand?
Ch 17: ERP & IoT
Ch 18: Forecasting
Ch 19: S&OP
Ch 20: Inventory
Ch 21: MRP
Ch 22: Scheduling
Career Paths
Demand Planner
Inventory Analyst
Supply Chain Analyst
Companies
Procter & Gamble
Zara
Netflix
Why This Matters for YOU
Whether you end up in accounting, marketing, finance, or management—you'll work with operations people every day. Understanding their world makes you more effective, more valuable, and more promotable. Steve Jobs and Lee Iacocca didn't succeed by ignoring operations. They succeeded by mastering it.